Terms & Conditions

Pasha and its associates provide their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully. 


Pasha allows you to: Purchase products on their website for personal use only. Access our support service. Sign up for our newsletter.
Be kept up to date with the latest product developments and news.
Purchasing with Pasha does not allow you to:
Advertise / offer goods purchased on Pasha. Goods Purchased on Pasha is for personal use only.
Use goods purchased on Pasha in Shisha Cafes / Lounges and other commercial places used for Shisha.
Resale goods purchased on Pasha in any physical store or website.
Refer to yourself or your organisation as an “authorised dealer”, “authorised reseller”, “partner”, “dealer”, “distributor”, or use any other phrase that implies you have been appointed by Pasha as an authorised dealer or distributor. You may not in any way state or imply that you are an ambassador for Pasha or Starbuzz or any of our authorised brands without our permission.
If you are a VAT registered business requiring a VAT invoice, you will require a trade (business) account.
If you are interested in purchasing for trade or resale please contact us on info@pashashisha.uk

Please review our Privacy Notice, which also governs your visit to our website, to understand our practices. 

When you visit Pasha or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Pasha or its content suppliers and protected by United Kingdom and international copyright laws. The compilation of all content on this site is the exclusive property of Pasha, with copyright authorship for this collection and protected by U.K. and international copyright laws.

Pasha trademarks and trade dress may not be used in connection with any product or service that is not Pasha, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Pasha. All other trademarks not owned by Pasha or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Pasha or its subsidiaries.

Pasha grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Pasha. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Pasha. You may not frame or utilise framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Pasha and our associates without express written consent. You may not use any meta tags or any other “:hidden text”: utilising Pasha name or trademarks without the express written consent of Pasha. Any unauthorised use terminates the permission or license granted by Pasha You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Pasha, so long as the link does not portray Pasha, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Pasha logo or other proprietary graphic or trademark as part of the link without express written permission.

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. Pasha and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “:spam.”: You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Pasha reserves the right (but not the obligation) to remove or edit such content but does not regularly review posted content.

If you do post content or submit material, and unless we indicate otherwise, you grant Pasha and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Pasha and its associates and sublicensees the right to use the name that you submit in connection with such content, if they choose, but at no time will any more personal information be used (like email address). You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify Pasha or its associates for all claims resulting from content you supply. Pasha has the right but not the obligation to monitor and edit or remove any activity or content. Pasha takes no responsibility and assumes no liability for any content posted by you or any third party. 

Pasha and its associates attempt to be as accurate as possible. However, Pasha does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Pasha Vibes itself is not as described, your sole remedy is to return it in unused condition.
By visiting Pasha, you agree that the laws of the United Kingdom, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Pasha or its associates.

Any dispute relating in any way to your visit to Pasha or to products you purchase through Pasha shall be submitted to confidential arbitration in the united Kingdom, except that, to the extent you have in any manner violated or threatened to violate Pasha intellectual property rights, Pasha may seek injunctive or other appropriate relief in any court of law in the United Kingdom, and you consent to exclusive jurisdiction and venue in such courts. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

All brand names used on this site are the trademarks of their respective owners. The use of these brand names and logos on this website is for the sole purpose of the promotion and sale of those branded products and does not imply any affiliation or representation of the respective brand owners.

Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to Pasha. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the “Contact Us” link in the side menu. Or you can email us at: Customer Services 

We work very hard to ensure customer satisfaction, but sometimes things can and do go wrong. If feel that your issue has not been dealt with effectively by our telephone staff, or you have a general complaint regarding our company, these can be addressed to the Customer Services Manager at 20 Edderthorpe Street, Bradford, BD3 9RA or by email to Customer Services at info@pashashisha.ukPlease start the subject of your email with the word Complaint:. We will endeavour to acknowledge written/email complaints within 1-3 working days. The time it takes to reach complete resolution of your complaint will be governed by the nature and complexity of the issue, but we will endeavour to ensure that customers are informed of the progress of any complaint as appropriate. 

Orders from new customers, will be subject to age verification to prevent underage selling. This will be performed on the first order only, unless customer details change.

We do not accept international orders via this website, please contact us for further detail